Wholesale Banking (continued)
Conclusions and ambitions
2008 was an unusually difficult year for the industry. Wholesale Banking kept its focus on its customers, and despite the turmoil managed to record solid commercial performance across most of its businesses. ING continues to secure important mandates and transactions. It is managing expenses carefully, in part to compensate for higher risk costs and impairments, and has adjusted its strategic focus to key markets and product areas where it already has a competitive advantage. Wholesale Banking is an essential part of the Group, and has a clearly defined focus and ambition to be a full-service Benelux bank and a specialist products provider globally.
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