Insurance Europe  (continued)

Conclusions and ambitions

The fundamentals of ING Insurance Europe's well-diversified portfolio are solid. Commercial performance is resilient, expenses are under control and ING is well positioned to take advantage of major trends in areas where it is present.

Insurance Europe will reinforce its position as the specialist in investments and retirement services across Europe. Although economic prospects are muted due to the global economic climate, long-term growth prospects remain favourable. Insurance Europe will re-base the business to respond to market conditions, through a focus on expense reduction and capital management. In Central and Rest of Europe, ING will build on its leading position and focus on broadening the distribution base and increasing its operating efficiency.

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